Frequently Asked Questions
Everything you need to know about shopping with JUICESTORE.
How long does shipping take?
Standard domestic orders are typically processed within 1-2 business days and delivered within 3-5 business days. International shipping times vary by location but generally take 7-14 business days.
What is your return policy?
We accept returns on unworn, unwashed items with original tags attached within 14 days of delivery. Please note that certain limited-release items and sale products may be marked as final sale.
Are the products sold on JUICESTORE authentic?
Yes, we guarantee that all products sold on our platform are 100% authentic. We work directly with brands and authorized distributors to ensure the integrity of every item.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. Local payment options may also be available depending on your shipping region.
Can I cancel or modify my order?
To ensure fast delivery, we begin processing orders immediately. Once an order is placed, we are unable to make modifications. If you need to cancel, please contact customer service within 30 minutes of purchase.
How do I track my package?
Once your order has shipped, you will receive a confirmation email containing a tracking number and a link to the carrier's website to monitor your delivery progress.