Returns & Exchanges
JUICESTORE offers a 14-day return policy for items in original, unworn condition with all tags attached. Please note that certain limited-edition releases and clearance items are considered final sale.
Initiate Request
Log into your account or use our guest portal to submit a return request with your order number and email address within 14 days of delivery.
Secure Packaging
Place the items in their original packaging, ensuring all designer tags, dust bags, and authenticity cards are included to avoid a restocking fee.
Shipping & Labels
Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location; keep your tracking receipt for reference.
Quality Check & Refund
Once our warehouse inspects the items, your refund will be processed to the original payment method within 5-7 business days, minus any shipping fees.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing